Refund policy

  • Return & Refund Policy

    We want you to be satisfied with your purchase. If you need to return an item, please review our policy below.

    Returns

    • Returns are accepted within 14 days of delivery.

    • Items must be returned in their original condition, unused, and in the same condition in which they were received.

    • Customers must contact us by email first to request a return. Please do not send an item back without prior approval.

    • If your return request is approved, the customer is responsible for shipping the original item back using their own return shipping label.

    • Return shipping costs are the responsibility of the customer and are non-refundable.

    Refunds

    Once we receive your returned item, it will be inspected to ensure it meets our return requirements.

    If the return is approved after inspection, your refund will be processed to your original payment method.

    Please allow a few business days for the refund to appear in your account after it has been processed. Processing times may vary depending on your bank or payment provider.

    Non-Refundable Items

    Items that have been used, damaged after delivery, altered, or returned in a condition different from how they were originally received may not be eligible for a refund.

    Damaged or Incorrect Items

    If you receive an item that is damaged, defective, or incorrect, please contact us as soon as possible after delivery with your order details and photos of the item so we can review the issue and provide an appropriate solution.

    Return Approval

    All returns must be approved before being shipped back. Items returned without prior approval may not be accepted or eligible for a refund.

    If you have any questions regarding a return or refund, please contact us by email before sending your item back.